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1 Publication


2022 | Journal Article | LibreCat-ID: 41318
Exploring the Customer Journey of Voice Commerce: A Research Agenda
E. Böhm, A. Eggert, I. Garnefeld, H.H. Holzmüller, T. Schaefers, L. Steinhoff, D.M. Woisetschläger, Journal of Service Management Research 6 (2022) 216–231.
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